Built-In Support

Pillar understands the criticality of dependable, around-the-clock data access. We designed the Pillar Axiom™ storage system from the ground up with integrated features that deliver reliability, availability, and serviceability.

Axiom systems contain active/active components and sophisticated software to virtually eliminate the possibility of data loss or corruption.

No Single Point of Failure – Active backup components eliminate any single point of potential hardware failure.

Enterprise-Class SATA – Pillar designed technology adds dual porting, error correction, and power management to lower-cost Serial ATA drives.

Hot-Swappable Components – Key components are hot-swappable, allowing on-the-fly replacement without disrupting data access.

Battery-Backed RAM – Ensures data integrity in the event of a power failure.

The extremely fault-resilient Pillar Axiom keeps data highly accessible, even during component replacements or software upgrades.

Fault Tolerant Design – Re-routes connectivity to active backups while faulty unit is replaced without data access interruption.

Active-sparing – System-controlled RAID groups with shared built-in hot-spares in each storage enclosure ensure the fastest rebuilds with no loss of data access or I/O performance.

Diagnostics, Events and Alerts – E xtensive diagnostics and self-healing functions ensure maximum uptime. Notification capabilities contact our service experts or your IT administrator to order a replacement part or software fix.

Non-disruptive Software Updates – Make software and firmware engineering changes without disrupting the operation of the system.

AxiomONE™ Guided Maintenance makes the Pillar Axiom system easy to maintain, with self-diagnostic and self-repair systems, and hot-swappable, user-replaceable components.

Simple Installation and Management – Allows for rapid system installation, and intuitive setup of automatic or operator-invoked functions such as volume expansion, snapshots, and backup.

AxiomONE Guided Maintenance – Provides step-by-step, illustrated instructions through the GUI with matching physical LED beaconing on components and cable ports to guide operators through replacements, expansions or reconfigurations.

Configurable Administrator and Remote Call Home – Notification capabilities alert our service experts or your IT administrator to attend to a system problem, order a replacement part, or initiate a software fix.